Jobs and Courses

Vacancy: Communications & Marketing Manager

Manchester FA is looking to recruit a dynamic and inspiring Communications and Marketing Manager to join our team.

We are looking for an individual who stands out from others, brings passion and enthusiasm to the team, provides a new way of thinking and will work collaboratively with others, both internally and externally.

This role is to work specifically with our Media and Communication Interns and Digital Placement Officers but will also work collaboratively with all our team to develop informative and relevant communications and marketing to promote and connect Manchester FA and Grassroots to our members and also our key stakeholders within Greater Manchester.

The Communications and Marketing Manager will report into the Chief Operating Officer Rachael Birchall and will work closely with the Chief Executive Officer to prioritise our strategic communications. The role will coordinate a portfolio of effective communications and marketing resources helping our Football Development Officers promote the grassroots game and deliver The FA’s National Game Strategy locally here within Greater Manchester.

It’s an exciting and rewarding role with the incentive of being part of a team that is highly regarded by The FA and grassroots for leading change. To join our team and be successful you must be able to meet our three ‘core’ business values and within the recruitment process the panel must be convinced of your passion, inspiration and professionalism.

How to apply

Please click on the link here to find out more.

Vacancy: Part-time Online Journalists

Overview

The Premier League’s digital channels perform a vital role in helping grow the global reach of our competition, increasing engagement among football fans while supporting our member Clubs. These part-time freelance editorial roles in our Digital team will support the Managing Editor in the delivery of content across our channels in line with the Premier League's digital objectives. On Premier League matchdays there will be a focus on processing photos from matches and the production of short summaries for multiple matches. On weekdays it will be necessary to provide editorial support, writing articles, creating galleries and conducting research.

Who we are

The Premier League is home to some of the most competitive and compelling football in the world. The League and its clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 1 billion homes in 189 countries.

We have a wide variety of responsibilities. These include organising the competition and its Rule Book as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, protecting the organisation’s intellectual property, supporting the wider game and community programmes, undertaking international development work and liaising with governing bodies and other leagues.

Essential for the role

• A wide-ranging and excellent command of English, with attention to grammar and punctuation
• Exceptional and adaptable writing ability with a good knowledge of SEO
• Meticulous attention to detail
• Strong knowledge of football in general, especially the Clubs, players and events in the
  Premier League
• Ability to source football content on Facebook, Twitter, Instagram, SnapChat and YouTube
• Collaborative and open-minded team player
• Proven delivery in a fast-paced environment where meeting deadlines was essential
• Competent using Microsoft Word, content management systems and photo editing software
• Experience of playing Fantasy Premier League
• Previous experience as a freelancer, blogger or vlogger
• Have previously worked within a sports environment
• Audio-visual production experience
• Key relationships
• Managing Editor, Digital

How to apply

The Premier League is an equal opportunities employer and welcomes applications from all sections of the community. All appointments will be made based on merit. To apply please email hr@premierleague.com with your CV and cover letter.

Vacancy: Technical Director

The Organisation
The Football Association (The FA) is the governing body of football in England. Responsible for promoting and developing the game at all levels, from grass roots through to the professional game; The FA Cup and the England International teams. 

The Role
The Technical Director is responsible for leading and developing a world class team of coaches, support staff, educators and players. Managing a budget of circa £40M, the Technical Director will take the long term view on how to continuously raise standards and innovate both on and off the pitch. They will ensure that the pathway from the development teams through to the England Men’s senior teams is always integrated, learning is shared and the core principles of how we play are embedded. 

The successful candidate will be someone who can build on our progress and success and take it to the next level, ultimately delivering England senior teams who are ready to win in 2022 and 2023. 

They will also have the motivation and ability to develop a world leading education department and ensure our high performance centre continues to deliver first class service to our coaches and players.

This is a broad leadership role that is also part of The FA executive, reporting directly into the CEO and responsible for nearly 300 staff. With this comes a requirement to participate in the overall leadership of the FA, ensuring the Technical Division is held to high standards of governance, forward planning and financial discipline.

Direct reports include the England senior men’s manager, Men’s U21 Coach, Head of Education, Head of Development teams, Head of Team Strategy and Performance and Head of Strategic Programmes. 

Note. The women’s game reports into the Director of Women’s Football, however, we do not have two separate technical departments. We have an integrated way of working where the Head Coach continues to be supported on technical matters and regularly reviews the progress of the senior England Women’s Team with the Technical Director. 

Candidate Specification 
As the leader of FA Education and our senior national coaches we expect this person to have the highest possible technical qualification - the UEFA Pro Licence. 

The most suitable candidates will have worked extensively in English football, have significant leadership experience and personal values and behaviours that are aligned to those of The FA.

Experience of successfully partnering with stakeholders and boards is vital, this role is a crucial ambassador for The FA in the rest of the game. 

The best candidates will be able to demonstrate resilience and the strength of character to cope with a large and broad agenda, high pressure moments and difficult decisions.

Candidates must be based at St. George’s Park and be available for international camps. 

The preferred candidate/s must be willing to undergo a rigorous screening and vetting process. 

St. George’s Park 
The FA’s national football centre, St. George’s Park is the home of 28 England teams, including the 2018 FIFA World Cup semi-finalists and is driving a plan to improve coaching opportunities for all. It is a unique setting for developing high performing teams and leaders.

The world-class facility, set in 330-acres of Staffordshire countryside, has 13 outdoor pitches, including a replica of the Wembley Stadium surface, a full-size indoor 3G pitch, a suite of rehabilitation and sports science areas, and an indoor futsal sports hall. Alongside Wembley, it sits at the heart of The FA’s strategic vision to unite the game and inspire the nation.

St. George’s Park is the home of FA Education and delivers all FA national coach education courses with a renewed emphasis on promoting diversity and inclusion. The range of courses, covering a variety of disciplines, help communicate the England DNA philosophy, which outlines a vision for future England teams and players.

Sports science and performance is integral. The Performance Centre at St. George’s Park is a bespoke sports medicine, rehabilitation and human performance facility combining cutting-edge technology with elite medical expertise. It is recognised as a centre of excellence by FIFA.

How to apply
Please submit your application and CV before the deadline of midnight on Tuesday 23 October 2018 by clicking on the link here.

The Football Association Group promotes Equal Opportunities in employment, and welcomes applications from all parts of the community. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter. 

Vacancy: Executive Director of Women’s Game/ SVP Global Head of Women’s Game

COPA90 overview

COPA90 is the world’s largest independent football media business, a distributed media network that reaches more than 80 million fans around the world. It is the definitive youth media brand for football.

COPA90 believes that football is the universal language. It defines the football agenda. It entertains, informs and celebrates football and its fans in ways they love and the places they live.

Get a flavour of COPA90 by clicking here.

Role description

COPA90 is seeking to widen its content, marketing and commercial offering to include the women’s game ahead of next year’s FIFA Women’s World Cup in France and beyond.

We are also seeking to significantly expand our offering to attract more female fans with the view of achieving 40% representation by 2020.

This role is a leader in devising and executing on global strategy.

Main responsibilities

• Devise and oversee the execution of a business strategy focused around women’s football.
• Develop COPA90’s 2019 Women’s World Cup proposition for potential partners including brands, broadcasters and digital platforms.
• Oversee the commercial, editorial and marketing delivery of projects linked to women’s football and female football fans.
• Network COPA90 in the women’s football landscape, inter alia: current and former football players, football governing bodies, football teams, football tournament organisers and sponsors, as well as miscellaneous institutions and individuals with influence in women’s football and female football fan communities.
• Raise COPA90’s profile as an influential stakeholder/ brand in the world of women’s football.
• Help to establish and grow a collaborative distribution network focused around women’s football.
• Establish the make-up and agenda of COPA90’s advisory group, including the recruitment of new members and turning advisory group recommendations into actionable solutions.
• Once established, maintain overall responsibility for the co-ordination of the groups’ existing members and objectives.
• Act as resident expert on the world of women’s football, keeping COPA90 and its staff abreast of timely and key developments and considerations.
• Act as ambassador for women’s football for COPA90 the brand and within COPA90 the organisation. This would include representing the COPA90 brand at key events and through targeted networking and PR.

Key requirements/Experience

• Established and demonstrable network in the world of women’s football, in particular we are looking for someone with strong relationships and understanding of governing bodies such as FIFA, UEFA and USSF.
• Established and demonstrable network of professional players at elite level: international and club as well as aspiring academy players
• Minimum 3 years’ experience working in a well-established football institution like a governing body or tournament organiser at a senior level.
• In depth understanding of and passion for the world of women’s football and its development in North America and Europe as well as the developing world.
• Experience running large scale projects with multiple contributors and stakeholders.
• Business acumen, specifically commercial experience in dealing with sponsors.
• PR experience, including public speaking.

How to apply

Pleaae click on the link here to apply for this position.

Vacancy: Disability Access Officer

We are Wolves. Progressive, determined, bright, unified and humble. A pack that is hungry for success.

Wolves is one of the fastest growing professional football clubs in the UK, and also boasts one of the richest histories in the beautiful game. Formed in 1877, Wolves was a founder member of the Football League, and was one of the country’s most successful sides in the fifties and sixties. During a two decade spell the Black Country’s most decorated side won three First Division titles and one of its four FA Cups. After a sensational 2017/18 season which saw Wolves clinch the Sky Bet Championship trophy and promotion to the Premier League, the club is now embarking on its first season in the top flight for seven years.

But at Wolves it is all about what we will do, not what we have done. We don’t simply look to the future, we seize it.

Job purpose

• To develop and drive the strategy in relation to Wolves’ disabled supporters by promoting access, services, facilities and products internally and externally.
• To ensure the Club meets the requirements of the Equality Act 2010 and Wolves’ customer service standards.

Key responsibilities

• Promote and review access to facilities, services and products to ensure compliance with the requirements of The Equality Act 2010 and the Club’s customer service standards.
• Develop and drive the strategy for disabled supporter’s access, developing and implementing an Access Policy to ensure the required standards are adhered to.
• Review the Club’s customer databases to analyse data in relation to disclosed disabled supporters. Identifying and indicating additional needs and the nature of the disability e.g. physical, mental, ambulant, wheelchair users and the number of disabled supporters who are children and pensioners.
• Implement and manage appropriate systems to ensure fair assessments for reasonable adjustments are applied and the necessary risk assessments conducted, e.g. ticket allocation for carers.
• Review the current customer experience for both home and away supporters with additional needs, identify each customer group by type and identify areas for improvements.
• Identify initiatives and areas of improvement and develop the schemes to improve facilities ensuring the Club delivers ‘Access and Inclusion for all’, in order to meet our PL commitment to comply with the Accessible Stadia Guide.
• Design, develop and deliver Awareness Training to staff (including Match Day staff) on a rolling basis, and as required to volunteers and other relevant parties.
• Build and maintain links with the Wolves’ Disabled Supporters Association, Premier League, FA and other Football Authorities, Disability / Access Liaison Officers and other groups representing supporters with disabilities.
• To work closely with Stadium Safety, Health & Safety, Ticketing and Membership and other relevant departments to ensure the Club meets the required standards when dealing with disabled supporters.
• Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
• Recognise potential complaint situations and make effective steps to avoid and / or resolve these situations.
• Be a presence on matchdays in the disabled supporters’ lounge.
• To promote and role-model the Club’s Values at all times.

General Responsibilities

• Compliance with Club policies
• Compliance with the Club’s health and safety procedures
• Compliance with the Club’s safeguarding policies.
• To undertake such other duties as may be reasonably expected
• To maintain professional conduct at all times

Safeguarding

• This role involves working with children and/or vulnerable adults in a Regulated Activity (or in close proximity to children and/or vulnerable adults).
• This means that the post-holder is required to apply all relevant policies and uphold the Club’s commitment to safeguarding vulnerable people.

Key relationships

• Ticketing, facilities and operations teams
• The Wolves DSA / Level Playing Field
• Wolves Foundation
• The Club and its management
• The Premier League / EFL
• Professional footballing bodies, e.g. Kick It Out
• Safety staff, security and police
• DLOs of other Clubs
• Fans’ groups – clubs, trusts etc.
• National and international football associations

Person Specification

Knowledge: the level and breadth of knowledge to do the job e.g. understanding of a defined system, method or procedure, legal or regulatory frameworks etc

Essential

• Knowledge of how a football match functions.

Desirable

• Working knowledge and a full understanding of the requirements of the Equality Act 2010.

Technical/work-based skills: skills specific to the job e.g. language competence, typing skills, coaching skills etc.

Essential

• Microsoft Office Suite.
• Computer literacy, including social media skills.
• An ability to influence and put forward a case, factoring in key information and producing reasoned ideas and thoughts.

Desirable

• SeatGeek SRO software or other ticketing software.

General skills and attributes: more general characteristics e.g. flexibility, communication skills, team working etc.

Essential

• Understanding of how to work safely with children and/or vulnerable adults and uphold generally accepted practice when working with those participants.
• Ability to deal with highly sensitive information discretely and confidentially.
• Excellent organisational and communication skills (written, verbal, digital, with ability to listen).
• Excellent problem-solving skills and the ability to implement change.
• Flexibility to work matchdays, evenings and weekends as required.
• Passionate and confident.
• A clean record of attendance at both home and away fixtures.

Experience: proven record of experience in a particular field, profession or specialism.

Essential

• Demonstrable experience of working within a similar role, including accessibility.
• Proven ability to engage with a range of stakeholders and external partners in order to promote disability access.
• Proven experience of scoping, designing, delivering and evaluating a range of learning opportunities, and effective policies and procedures.
• Proven experience of delivering outstanding customer service.

Desirable

• Experience of working within a Football Club or similar sports organisation.
• Working with children and/or vulnerable adults.

Qualifications: the level of educational, professional and/or occupational training required.

Essential

• Post-holder must hold or obtain at the earliest opportunity the relevant safeguarding training (i.e. FA Safeguarding Children Workshop).
• Post-holder will be subject to a DBS check at the appropriate level and cleared by the Wolves Safeguarding Manager.
• GCSE-level English or equivalent.

How to apply

Interested candidates should contact James Davies, Head of Ticketing via email: JamesDavies@wolves.co.uk for an informal discussion. Candidates who meet the shortlisting criteria will be asked to complete an application pack.

Vacancy: FATV Team Co-ordinator (12 month Fixed Term Contract)

Our Organisation

The Football Association (The FA) is the governing body of football in England. We are responsible for promoting and developing the game at all levels; from grass roots through to the professional game, The FA Cup and the England International teams, and has two core assets: Wembley Stadium and St George’s Park.

Overview of the role

To assist with the organisation and planning of the video team across the football calendar as well as working with the wider content team to maximize our output, reporting and integration across The FA.

Key responsibilities include:

• Plan and prioritise workflow/schedule of video team across all projects
• Assist with budget, including raising purchase orders and ensuring payment is done correctly internally and externally
• Attend regular meetings to streamline requests and assist with managing FATV resources and out-sourcing
• Maintaining and updating football calendar and communicating to content team so they are aware of upcoming events and landmarks
• Manage freelance resource contracts including hiring, scheduling, logistics, briefing and ensuring delivery to high standards and tight deadlines for both internal and external projects
• Oversee FATV Equipment maintenance and hiring
• Make sure all FATV production is organised to legal requirements and communicated effectively
• Ensure all paperwork for rights and contracts are filed and managed and all health and safety, permissions, and assistant supervisory guidelines both on-location and in the office
• Executes additional tasks as required in order to meet The FA Group’s changing priorities
• When required, work with external agencies to improve The FA’s overall video content offering and processes

The successful candidate will have:

• Knowledge of broadcast filming practises and laws
• Contacts within the broadcast and football industry
• Experience in sports teams and/or online channels
• Handling production budgets
• Experience working with important and high profile stakeholders
• Extensive experience of Office, Excel and online management tools such as Google Drive
• High level of numeracy and problem solving
• Attention to detail and proactivity
• Project Management experience       
• Awareness of social media platforms and trends
• Experience of working on large sporting events
• Assisting management of a small production team
• Basic Health and Safety knowledge
• Ability to create presentations and present to a wide range of key stakeholders
• Basic Adobe editing skills for footage requirements
• Clean Full Driving Licence

What we can offer:

An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
Attractive benefits and a competitive salary for the right candidate.

How to apply

Please click on the link here to apply for this position.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter.

Vacancy: Head of Diversity and Inclusion

At the FA, inclusion means valuing and celebrating our differences. It means nurturing a working environment and culture where everyone thrives. Diversity for us means the ways in which we differ. On an active level, it means seeking participation and representation from everyone. It refers to our more tangible and visible differences such as gender, race and ethnicity. But it also includes our intangible differences such as sexual orientation, heritage, religion, unseen disabilities, family/social status and age.

The FA Board have recently approved a new three year diversity and inclusion strategy. We are now looking for a Head of Diversity and Inclusion to mobilise resources and key personnel across our Technical and HR divisions and our County FA network to deliver this plan.

This role will be responsible for the overall execution of the strategy and the achievement of its targets through direct accountability as well as coaching and influencing others. The role will be based at Wembley Stadium with a significant part of each week working at St George’s Park near Burton-on-Trent.

Key responsibilities will include:

• Represent the FA at senior level with internal and external stakeholders, campaigners and networking groups, positively engaging and informing on our diversity and inclusion strategy, targets and activities.
• Work with diversity and inclusion leads in a matrix management structure and with the executive across each FA division to support in the delivery of divisional and overall objectives.
• Work with the FA’s Inclusion Advisory Board to consult on plans and engage to provide advocates for the FA’s diversity and inclusion activities.
• Lead the creation of the annual external report on the progress of the FA’s diversity and inclusion programme and its published targets.
• Regularly update the executive and other leadership groups on plans and progress against our 2021 targets.
• Working closely with the FA’s Technical Division based at St. George’s Park on football facing diversity and inclusion initiatives particularly around coaching and national teams support.  This will involve having direct accountability for the organisation of certain initiatives.
• Identify appropriate external network groups and develop the FA’s employer brand through proactive engagement and membership; building the brand as a serious option for diverse candidates.
• Develop activities and campaigns which will support the achievement of our diversity and inclusion targets
• Provide expertise, guidance and coaching on all diversity and inclusion matters.

The Candidate
With extensive knowledge and experience in leading a diversity and inclusion function in a large organisation, you’ll have solid networks in the diversity and inclusion arena.

With a proven track record of improving an organisation’s performance on diversity and inclusion you’ll have a good understanding of programme management techniques and a solid understanding of the end to end recruitment and learning and development processes.

An exceptional ability to create presentations and present to a wide range of key stakeholders you’ll have a true passion for football and the power of sport.

How to apply
This role is being managed exclusively by Audeliss on behalf of The FA. If you are interested in having a confidential conversation, please contact Jonathan Swain or Alex Wyld on 020 3405 6910 or at jonathan@audeliss.com or alex@audeliss.com.

The Football Association Group promotes Equal Opportunities in employment, and welcomes applications from all parts of the community. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter. 

Vacancy: Women's Development Officer

About the business

Football Federation Tasmania is the governing body for the sport of Football (Soccer) in Tasmania.

About the role

The Women's Development Officer role has been created to assist Football Federation Tasmania in conjunction with Football Federation Australia to achieve key female football participation objectives. The position will play a crucial role in assisting clubs to be better engaged with females to attract and keep more female participants in the game. The role is a fulltime position and will report to the FFT Technical Director as well as working cooperatively with FFA's Women's Football Development Manager.

Key Performance Areas

• Work with Regional Associations to gather information on best practice female engagement strategies 
• Develop retention programs to sustain and grow the female player base
• Support and build links between females playing in schools and clubs
• Support the inclusion of females at all levels of the game (players, coaches, officials and administrators)
• Assist the MiniRoos Development Officer to lead the implementation of the MiniRoos for Girls (identifying sites with potential to deliver MiniRoos for Girls)
• Assist with the efficient delivery of programs, initiatives & events as required by FFA and FFT. e.g. Female Football Week, Female Football Festivals 
• Conduct regular workshops for female coaches and male coaches in female football
• To provide input and recommendations to the FFT TD in both planning and conducting of development programs within FFT
• Conduct football clinics on a regular basis to provide development opportunities for female players
• Assist with Junior programs / tournaments and state team training
• Develop and present reports
• To contribute to monthly teleconference calls with the FFA Women's Development Manager
• Prepare reports for FFT as and when required (e.g. FFT Technical Dept meetings, Board reports)

Skills and experience

• Working with Vulnerable People accreditation
• Current Driving Licence
• Demonstrated communication, organisation and leadership skills
• Ability to work independently and as part of a team
• Experience working with children and parents 
• Passion to develop the game of football 
• Understanding of the FFA National Football Curriculum & National Building Blocks
• FFA Youth C Licence – minimum (preferable)

How to apply

Please click on the link here to apply for this role.

Vacancy: Content Creator

OVERVIEW

COPA90 is the world’s largest independent football media business, a distributed media network that reaches more than 80 million fans around the world. It is the definitive youth media brand for football.

COPA90 believes that football is the universal language. It defines the football agenda. It entertains, informs and celebrates football and its fans in ways they love and the places they live.

Get a flavour of COPA90 by clicking here.

DESCRIPTION

COPA90 is seeking a Content Creator to join our Global Newsroom team at the heart of our daily football coverage.

If you are a passionate creative/maker who loves football, thinking outside the box and breaking the internet daily, this is your chance to join COPA90 and be part of the future of football entertainment.

The role works closely with the Global Editor and is part of a football obsessed team who ensure that COPA90 have the smartest, most refreshing football voice on the internet.

This is an incredible opportunity to conceive, design and create unique content, serving football fans with an entertaining twist on everything football.

RESPONSIBILITIES

• Create original video and image content based around the news agenda on a daily basis.
• Create compelling content that is designed to speak to millennials and Gen X in a language they understand and share.
• Help develop brand building and fame driving content formats, taking them from ideation to execution as part of a team.
• On location shooting - Capturing scenes in the terraces, vox pops on the street, challenge videos with the biggest football stars, etc. COPA90 does it all.
• Publish content on multiple platforms and think creatively about social post copy.
• Quickly develop a thorough understanding of COPA90’s content strategy and an ability to evolve the content’s aesthetic.
• Smart use of data/analytics effectively to infer the types of content and trends the audience is consuming.
• Use After Effects creatively to bring a unique visual identity to COPA90’s content.
• Follow COPA90 workflows and Best Practices.
• Altering working hours, including weekend and shift work.
• Other duties and responsibilities as assigned.

REQUIREMENTS

• An extensive knowledge of and passion for football.
• A keen understanding of social media, as an active user who is also a follower of football media.
• Strong writing skills.
• A desire to develop a keen eye for a story.
• An understanding of the role of storytelling and what it takes to make an engaging story.
• Working experience of Premiere Pro, After Effects and Photoshop
• Experience shooting with a variety of cameras, including Canon C300, C100, 5D and FS7.
• An ability to work collaboratively in a team and with other departments.
• An ability to establish and maintain a network and strong relationships within the team and the business.

HOW TO APPLY

Please click on the link here to apply for this position.

Vacancy: Academy Mini Bus Driver (Part-Time)

Watford’s Academy are looking to recruit minibus drivers, to work as part of its professional driving team. We have several young players who receive their schooling within Hertfordshire and the surrounding areas everyday alongside their football education.

The successful candidates will assume responsibility for transporting the players either to or from training and designated pick up points or from their educational provider, along a designated route. In addition, there is the possibility for weekend work driving teams to away fixtures on Saturday and Sunday’s to various venues across the country.

Applicants should ideally live local to Watford or the surrounding areas and be a UK/EU resident or non-resident with a valid UK work permit.

Essential requirements

• D1 Mini-Bus License or completed MIDAS course
• Valid FA Safeguarding Certificate (or willing to complete)

This role will have regular contact with children and it is therefore required by law to have a DBS Enhanced Criminal Record Check with children’s barred list check.

How to apply

Please download and complete the Club application form by clicking on the link here, then send completed application form, cover letter detailing why you would be suitable for the role, a copy of all essential qualifications, right to work in the UK documents and CV via email to HR Admin at hradmin@watfordfc.com or by post to HR Admin, Watford Football Club, Vicarage Road, Watford, WD18 OER.

Interviews: Shortlisted candidates will be required to attend an interview and sit a practical (driving) assessment.

Watford Football Club is an Equal Opportunities employer and welcomes applications from all sections of the community. The necessary Disclosure and Barring Service check will apply to this post.

Vacancy: Tour Teams Leaders and Hosts

Wembley Stadium Tours is looking for engaging, enthusiastic individuals with bundles of energy to join the team as we enter a really exciting period of expansion with the launch of the Self-Guided Tour of Wembley. 

As a Tour Host you will be the public face of Wembley Stadium and will be part of the team responsible for delivering the Wembley Tour experience to a range of visitor group sizes and ages ensuring the highest standards of customer service and safety at all times.

From greeting visitors when they arrive, selling and checking tickets, sharing knowledge of the Stadium to delivering private tours, the Tour Host role is varied and exciting with no two days the same! A flexible team player, you will have an engaging personality with exceptional story telling skills.

The Tour Team Leader will be all of the above and will supervise the daily front of house operation, taking responsibility for delivering the best levels of customer service are offered at all times whilst  ensuring the health, safety and security of Stadium Tour visitors. Additional responsibilities will include providing accurate daily reporting and overseeing daily set-up of the tour route.

Offering a behind-the-scenes tour of Wembley, Stadium visitors will get to exclusively experience locations such as the England Dressing Room, Players Tunnel, Press Room, Royal Box and much, much more. Our visitors will follow in the footsteps of legends as they discover the secrets behind the UK’s largest and most prestigious sports and entertainment venue.

Full training will be provided.

Both roles advertised are on casual contract basis with weekend and sometimes evening work required. You must therefore be available to work at these times. Please specify the role that you are applying for using the drop down options on the application form. 

How to apply

Please click on the link here to apply for this vacancy.